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Customer Service
If you experience a problem with your order, please contact us immediately. We may ask for your company name, order number, approximate date of order so we can research the problem.
You may reach our customer service department by:
Telephone: 212-703-5066
Fax: 212-391-6568
E-mail: iccbooks@uscib.org
We will do all we can to solve your problem as soon as possible.
Return Policy
All claims regarding damaged, defective, or incorrect titles must be sent
to our office
within 60 days from the date the order was placed.
When calling,
be sure to have
your order number, date of order or methods of payment.
A faxed copy of your packing slip or invoice will help.
All returned items must be in resalable condition and currently in print.
Returns must be made freight prepaid to our offices at 1212 Avenue of the Americas,
18th Floor, New York, NY 10036. If ICC Books has shipped books that are damaged
or incorrect, we will accept returns at our expense. A return authorization will be gived
if your request is in order.
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